Managed Services


Technology is a vital part of business and play. While most small businesses do not have the budget to hire a full time IT staff they still need professionals they can go to. In this day and age it is essential for all small businesses to have access to IT professionals that can provide services to meet their business needs and provide quality results at an affordable price. At KeepITworking, we take a great deal of pride in providing a robust solution for your business without the big price tag.

Selecting and implementing the right technology for the right reasons, is critical to the success of your organization. At KeepITworking, we complete a thorough analysis of your company's computer networking needs, and based on your business objectives and goals, offers a Proactive IT solution that manages both your current and future business needs. Our Proactive IT services provide a fast, secure, affordable and reliable service for companies that want a strategic partner that is available on a 24/7 basis for a FLAT FEE and/or offer extra support for their in-house IT department.

KeepITworking's Proactive IT services includes comprehensive monitoring of your computer systems and Internet equipment. This hassle free IT solution keeps your workstations and laptops optimized and secure by performing daily, weekly and monthly maintenance. Also included is direct access to our helpdesk where our technicians solve up to 70% of all technical support issues remotely. Our quick response coupled with a comprehensive preventative maintenance plan will dramatically improve your productivity and reduce your overall investment in computer-related services.

Proactive IT Managed Services

  • • 24 Hour Network Operating Center (NOC)
  • • Monitor Free Disk Space
  • • Archive & Purge
  • • Scan Disn & De-Fragment Windows Workstations
  • • Verify & Manage Scheduled Backups
  • • Test Backup & Restore Procedures
  • • Maintain File Rights/Permissions
  • • Update & Maintain Network AntiVirus Definition Files
  • • Maintain Network AntiVirus Program
  • • Maintain Operating Systems
  • • Manage Applications
  • • Monitor Error Logs
  • • Manage Users
  • • Manage Printers
  • • Clean Systems
  • • Manage Network Services
  • • Manage Unlimited Power Supply (UPS)
  • • Telephone Support
  • • Maintain Network Documentation
  • • Reporting
  • • Quick & Prompt Help Desk Services
  • • Emergency 24 Hour Support

 

Proactive IT managed services enables our technicians to solve up to 70% of all technical support issues remotely.